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Privacy Policy

At Livelong, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our app or services.

1. Information We Collect

We may collect the following information to provide a seamless experience:

  • Personal Information: Name, email address, phone number, and delivery address.
  • Payment Information: Card details (processed securely through third-party payment gateways).
  • Usage Data: App activity, preferences, and order history.
  • Location Data: To offer accurate delivery services.
2. How We Use Your Information

We use your information to:

  • Process orders and deliver meals.
  • Customize your experience with tailored meal recommendations.
  • Communicate updates, offers, and support.
  • Improve app functionality and user experience.
  • Comply with legal obligations.
3. Data Sharing

We do not sell your personal information. Your data may be shared with:

  • Delivery Partners: To fulfill your orders.
  • Third-Party Services: Such as payment processors and analytics providers.
  • Legal Authorities: If required by law.
4. Data Security

We implement industry-standard measures to protect your information. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal data.
  • Opt out of marketing communications.
  • Restrict data processing under certain circumstances.
6. Cookies and Tracking Technologies

We use cookies to enhance your experience and analyze app performance. You can control cookie preferences through your device settings.

7. Third-Party Links

Our app may contain links to third-party websites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be communicated through the app.

9. SMS Collection for OTP Auto-fill

Our app requires access to SMS to automatically detect and fill OTP codes during login or verification processes.

We do not store, read, or use your messages for any other purpose.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.

LiveLong Support Team:

Email: info@livelongfit.com